wiTECH 2.0 Knowledge Base

wiTECH Premium Support Helpdesk Contact Information

Wed, Sep 6, 2017 helpdesk, witech, witech2, support, dealer, aftermarket, vehicle, chrysler, fiat, dodge, ram, witech 2.0, 2.0, number, contact, information, help, application, TSP, technical, service, portal, witechsystem.com, live, chat, email, phone, call, fleet, tools 8 73684

DEALERS: Phone: 888-948-3241 Email: [email protected] wiTECH 2 Application - Help TAB AFTERMARKET/FLEET – wiTECH 2.0 Call: 844-wiTECH-2 Email: [email protected] wiTECH Helpdesk Hours Of Operations wiTECH HD is o Read More

Vehicle to Diagnostic Tool Reference Chart

Fri, Jun 24, 2016 DRB III, Emulator, Tools, Diagnostic Tools, wiTECH 2.0, Tool Chart, VCI 6 43665

How to download and install the new National Instruments drivers for TechTOOLS Application on Windows 7 (32 bit/64 bit), Windows 8, and Windows 10 Operating Systems

Fri, Apr 14, 2017 TechTOOLS, Driver, National Instruments 1 5110

The National Instruments drivers have been upgraded in order to comply with Windows 7 (32 bit/64 bit) and Windows 8 Operating Systems. Before being installing the new National Instruments drivers, please make sure that no previous installation of Nat Read More

How do I order a wiTECH Diagnostic Extender microPod II?

Fri, Sep 1, 2017 order, micropod, witech, product, shopping, diagnostic extender, confirmation, shipping, delivery, purchase, buy, shop, micropod2, micropodII, micropod II 1 14480

Aftermarket wiTECH Wi-Fi Requirements

Mon, Jan 23, 2023 3 2174

Aftermarket wiTECH Wi-Fi Minimum Requirements Wi-Fi Standard: Wi-Fi 3 (802.11g)Wireless Security Protocol: WPA (Wi-Fi Protected Access)Encryption Standard: RC4, or PSK (Pre-Shared Key)IP Assignment: DHCP (Dynamic Host Configuration Protocol) Afte Read More

wiTECH Supported Web Browsers

Mon, Jan 3, 2022 Browser, Support 12 2424

The wiTECH diagnostic application is supported by the most recent version of the following browsers: Safari (MacOS, iOS, PadOS)ChromeEdge NOTE: If your hardware is not capable of installing the most recent OS and browser version, it may not be suppor Read More

wiTECH Bandwidth Requirements

Wed, Jun 27, 2018 network 15 12846

DESCRIPTION: Reliable Internet connection speed and consistency are essential for the wiTECH System. wiTECH requires 3 Mbps download and 3 Mbps upload bandwidth per wiTECH user. (1.5 Mbps for the VCI device + 1.5 Mbps for the viewing device (tablet Read More

How To Register Diagnostic Tools - wiTECH 1 (CHRYSLER SUPPLIER AND CORPORATE USERS ONLY)

Fri, Apr 27, 2018 3 10615

This article applies to internal Chrysler corporate users or suppliers who have unregistered diagnostic tools such as wiTECH VCI Pod, StarMOBILE and microPOD. Upon using wiTECH with an unregistered tool, users will see a pop up message similar to &ld Read More

New “Network Check” feature in wiTECH Diagnostic Application

Thu, Apr 26, 2018 0 6428

Description: Starting from version 14.02.56, a new feature called “Network Check” has been implemented in wiTECH. This feature can be accessed by selecting Help → Network Check option as depicted in the screenshot below: Upon s Read More

wiTECH 1 / DRB III Enhanced Emulator Dealership Requirements

Fri, Jan 26, 2018 12 21816

FCA requires the use of the wiTECH Diagnostic Application (wiTECH 1) to launch DRB III Enhanced Emulator for diagnostics on legacy bus ECUs and vehicles. All dealerships should have at least one microPOD 2 with the first three serial lette Read More

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